Shipping Policy
Effective Date: 1st September, 2024
1. Introduction
At KartCentral.in, we strive to deliver your purchases in the most efficient and timely manner possible. This Shipping Policy explains how we process and ship your orders, including shipping times, costs, and other relevant information.
2. Shipping fee
Shipping is free for all over india.
3. Shipping Methods and Costs
Shipping duration may take 3-7 working days
Note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, customs delays, or courier issues.
4. Order Processing Time
4.1 Processing Time
– Orders are processed within [1-2 business days] after payment is confirmed.
– Orders placed will be processed on the next business day.
4.2 Order Verification
– For security reasons, we may need to verify your order details before shipping. In such cases, we may contact you, and this may delay the shipping time.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your shipment through our courier partner’s website or on our website in the track order section.
6. Delivery Attempts
If a delivery attempt is unsuccessful due to the absence of the recipient or incorrect address information, our courier partner may attempt redelivery or hold the package for pickup at a nearby location. Additional charges may apply for multiple delivery attempts.
7. Shipping Restrictions
Certain items may have shipping restrictions due to size, weight, or destination. These restrictions will be noted on the product page.
8. Customs and Import Duties
For international shipments, the recipient is responsible for any customs duties, taxes, or import fees that may be imposed by the destination country. These charges are not included in the item price or shipping costs.
9. Undeliverable Packages
If a package is returned to us as undeliverable (due to incorrect address, refusal of package, etc.), we will notify you and arrange for reshipment. Additional shipping charges may apply for reshipping.
10. Lost or Stolen Packages
KartCentral.in is not responsible for packages lost or stolen after delivery. If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier for assistance.
11. Shipping Delays
While we strive to ensure timely delivery, there may be instances where shipping is delayed due to factors beyond our control. We will do our best to keep you informed of any delays and work with the courier to resolve the issue.
12. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions about this Shipping Policy, please contact us at:
KartCentral.in
Email: support@kartcentral.in
Phone: +91-8178852088
Frequently Asked Questions (FAQs)
Q1: How can I track my order?
A: After your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on the courier’s website or on our website in the Track Order section.
Q2: What if I entered the wrong shipping address?
A: If you realize that you’ve entered an incorrect shipping address, please contact us immediately at support@kartcentral.in. We will do our best to update the address before the order is shipped.
Q3: Do you ship internationally?
A: Yes, we offer international shipping to select countries, but in that case pricing will be different compared to delivery in india.
Q4: What should I do if my package is delayed?
A: If your package is delayed, please first check the tracking information. If there’s no update for an extended period, contact our customer service team for assistance.
Q5: What happens if my package is lost or stolen?
A: If your package is lost or stolen after delivery, please contact the shipping carrier. KartCentral.in is not responsible for lost or stolen packages post-delivery.